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Ambeteco: MacGlacio SupportAmbeteco: MacGlacio Support

Welcome to MacGlacio support!

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Articles and useful resources:

• Guide de démarrage rapide

FAQ

MacGlacio is a powerful file shredder app for macOS, designed to securely delete files and protect your sensitive data from recovery.

MacGlacio employs multiple advanced security protocols and technologies to ensure that shredded files are completely unrecoverable:

1. 51 Erasure Methods: MacGlacio provides 51 advanced shredding algorithms, allowing you to choose the level of security that fits your needs. These methods include military-grade and international standards used by governments and intelligence agencies worldwide, such as the U.S. Department of Defense DoD 5220.22-M (ECE), DoD 5220.22-M (E), DoD 5220.28-M-STD, US Army AR 380-19, US Air Force AFSSI-5020, Canadian RCMP TSSIT OPS-II, British HMG IS5, Peter Gutmann, and other highly trusted protocols. Each algorithm is designed to thoroughly overwrite files in a manner that makes recovery impossible, ensuring your data is completely destroyed and irretrievable - this happens via layered runs consisting of reads, writes, overwrites, and verify checks.

2. Metadata Erasure: Unlike other competitors, MacGlacio goes beyond erasing only file content by also shredding file metadata, attributes, and path names. This ensures complete data removal, including the file name (e.g., "my super secret document.docx"), the file path (e.g., "~/Documents/secret folder/more secrets/DO NOT ENTER"), ownership details (e.g., "owned by John Smith"), and metadata such as creation, modification, and access times (e.g., created on June 1, 2024). By erasing this extensive range of information, MacGlacio provides unparalleled security, ensuring that no extra information of your files remains.

3. MacGlacio's signature shredding algorithm: MacGlacio's innovative shredding technology, 'Wiper', adapts in real-time to select the most effective method for each file, ensuring maximum security while minimizing wear on storage devices. Unlike other shredding algorithms that may harm SSDs or NAND-flash memory devices, Wiper fully supports SSDs. It automatically analyzes the file characteristics, device type, file system, and other technical details to choose the optimal shredding method. This approach enhances security, reduces shredding time, and protects your hardware, offering a comprehensive and efficient shredding solution.

Additionally, MacGlacio incorporates several other security-focused features to ensure the utmost data protection:

Password Authentication Login: MacGlacio offers optional password authentication to access the app. This adds an extra layer of security, ensuring that only authorized users can perform file shredding operations.

Password Authentication Shredding: MacGlacio offers an option to confirm every single shredding action with your password, ensuring only you can erase information.

DeleteShield: This amazing feature prevents accidental deletions by requiring users to confirm their actions through user-centric confirmation dialogs. DeleteShield ensures that only the intended files are shredded, protecting against unintentional data loss. Confirmation dialogs might include clicking on a specific element in the picture, rewriting a pair of words, rewriting a sequence of numbers, and more. Still, if you do not need this extra security, you can easily disable DeleteShield completely, or customize it to include or not include certain types of confirmation challenges.

Ambeteco Protect & Ambeteco Connect: These technologies provide exceptional security for your license. Ambeteco Protect uses Machine Learning to combat hacking attempts on your account and safeguards your license, while Ambeteco Connect offers secure, quick, and convenient one-click authentication. These features ensure that your MacGlacio license remains secure and protected from unauthorized access, while offering an excellent user experience.

Secure Hashing with Argon2 Encryption: MacGlacio uses Argon2, a robust encryption algorithm, to securely hash data. Argon2 is used in MacGlacio internally to securely store any important information - such as your password, ensuring that it is impossible to hack or access it.

All these combined technologies ensure that once a file is shredded with MacGlacio, it is impossible to recover.

MacGlacio is only compatible with macOS. For Windows users, we recommend trying Offigneum, which is essentially the Windows equivalent to MacGlacio. Offigneum is a robust file shredding software designed specifically for Windows, offering similar features to MacGlacio.

MacGlacio offers you a wide range of 51+ shredding algorithms that securely erase your files, ensuring that they cannot be recovered by any means.

Yes, MacGlacio is designed with a user-friendly interface, making it simple for users of all skill levels to securely delete their files.

MacGlacio can shred all types of files - this means anything you can think of: documents, photos, videos, spreadsheets, presentations, reports, and more, ensuring complete data protection.

Yes, MacGlacio is compatible with SSDs, HDDs, USB drives, SD cards, and more, providing secure deletion for all your storage devices.

Yes, MacGlacio can shred file metadata, attributes, and path names, ensuring complete data erasure and privacy.

Yes, MacGlacio integrates deeply into macOS Finder, allowing you to shred files directly from the right-click context menu.

WiperNow is a feature of MacGlacio that allows for instant, one-click file shredding, making secure data erasure fast and easy.

MacGlacio's signature shredding algorithm "Wiper" uses advanced algorithms that minimize wear on your storage devices, ensuring they are not damaged during the shredding process.

Yes, you can enable password protection to prevent unauthorized access and ensure that only you can use MacGlacio.

MacGlacio includes advanced anti-accidental deletion features, such as detailed warnings and UX-focused confirmation dialogs, to prevent unintentional file shredding.

All licenses will provide you with app updates absolutely for free. All our users will enjoy continuous improvements and new features without any additional cost.

If you have a license for 1 Mac, it means you can only use it on one computer at a time. However, you can "remove" your current Mac from your license, and then add a new device. This way, you can use your one license on multiple Macs by "swapping" them. This is possible thanks to Ambeteco's 'Machine Manager' feature, which lets you easily manage all the devices connected to your license.

With the Machine Manager, you can deactivate the license on one Mac and activate it on another when changing computers. You can update your list of allowed machines up to 4 times per month, allowing for a certain flexibility in switching between Macs. This feature is helpful if you only need to run MacGlacio occasionally on another Mac, rather than daily. However, if you intend to use MacGlacio on multiple Macs regularly, we recommend purchasing the appropriate number of licenses instead of relying on this method.

Our "Forever" plan offers unparalleled value and convenience. Unlike other software companies that may restrict certain features in their "lifetime" plans, our "Forever" plan ensures that you have access to the complete software experience.

When you purchase our "Forever" plan, you gain unlimited access to the software but also receive fully free updates. This means that you will continue to receive the latest enhancements and improvements without any additional cost.

Additionally, our plan includes comprehensive technical support at no extra charge. Our dedicated support team is available to assist you with any technical issues or questions you may have. We believe in providing a transparent and customer-centric approach, ensuring that you can enjoy the software without any limitations or hidden costs.

Instead of using archaic license keys, we introduced an account-based login system, where you need to have only one Ambeteco account to use all our software.

Therefore, we don't use license keys, and there is no need for them. Once you purchase our software, you can simply start using it without any additional steps needed.

No, you don't need to "activate" your license. Once you purchase our software, you can simply start using it. No additional steps required.

Introducing "Machines Manager," a one-of-a-kind tool that empowers you to efficiently manage all machines connected to your license. With Machines Manager, you have the ability to effortlessly ban or unban machines from accessing your license. This powerful tool ensures the safety and security of your license while granting you complete control over the machines utilizing it.

Ambeteco's software is available on multiple platforms, including the Apple App Store and Microsoft Store. As part of the publication process on these platforms, developers undergo a comprehensive review to ensure the software's safety and security. Apple's and Microsoft's teams conduct manual testing to further validate the software's reliability and security. With these stringent measures in place, you can have complete confidence that Ambeteco's software is both safe and secure.

Therefore, MacGlacio is not a trojan or a virus. Occasionally, antivirus software may mistakenly flag MacGlacio as a trojan due to its extensive file system operations. This is a false-positive, and we continue to work with antivirus companies to correct any possible issues.

As part of the shredding process, MacGlacio writes data and renames files, which can trigger suspicion in antivirus programs.

However, you can easily conduct your own check to clear any doubts simply upload MacGlacio's executable to VirusTotal and review the comprehensive behavioral analysis provided. This analysis will provide a detailed account of every action performed by the program, putting any doubts to rest.

You won't have to worry about repeatedly entering your account data to use Ambeteco software. Our streamlined system ensures that you only need to log into your account once. Once you've signed in, our software securely stores your account data by using enterprise-standard encryption algorithms, eliminating the need to enter your information over and over again.

Yes, you will always receive updates for free as long as your license remains valid.

Unlike some software companies that may ask for an additional payment for updates, we always provide updates to our users at no extra cost.

This ensures that you can continue to benefit from the latest features, improvements, and bug fixes for free. We believe in providing ongoing support and value to our customers by keeping our software up-to-date and continuously enhancing its functionality.

Once your license for MacGlacio expires, you will no longer have access to its features and functionalities.

In order to continue using MacGlacio, you have two options: either renew your existing license or purchase a new one. By doing so, you will be able to regain full access to MacGlacio and enjoy its benefits once again.